AI Features & Chatbots for Small Business
AI isn’t a magic wand — it’s a very good worker for specific jobs. We figure out which jobs in your business it can actually do, then build and wire it in properly.
Chatbots, document processing, content generation, and LLM-powered automations for UK small businesses. Grounded in your data, not generic assistants.
Where AI earns its keep
Real use-cases we’ve built
- Customer-service chatbots trained on your knowledge base
- AI that drafts replies, summaries, or proposals in your voice
- Document processing — invoices, receipts, forms, CVs
- Lead scoring and enrichment from contact form submissions
- AI content generation with your brand guidelines applied
- Search and Q&A over your internal documents
What We Build with AI
Not “AI everything” — AI where it genuinely saves time or improves a decision.
Chatbots & conversational interfaces
AI chat that actually knows your business — grounded in your website, product docs, and knowledge base. Not a generic assistant. Handles first-line support, booking enquiries, and lead qualification.
Document automation
AI that reads invoices, receipts, contracts, CVs, or any structured document and extracts the data into your systems. No more manual data entry or OCR wrestling.
Multi-provider LLM integration
We use the right model for the job — Claude for long-form and accuracy, Gemini for speed and cost, GPT where it fits. You’re not locked to one provider’s pricing or roadmap.
Our Honest Take on AI
Most AI “solutions” being sold to small businesses are either overhyped wrappers around ChatGPT or generic chatbots that hallucinate. We don’t sell those.
What we build is AI that does a specific, measurable job — with the right model, the right grounding in your actual data, and the right escalation path when the AI isn’t sure. Every build ships with guardrails and a clear plan for what happens when the AI gets it wrong.
If AI isn’t the right tool for the job you described, we’ll tell you and recommend something else instead.