Terms of Service
Last updated: April 2026
1. Acceptance of Terms
By accessing or using the website at etminan-ai-solutions.com (the "Website") or engaging our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, you must not use our Website or services. These Terms constitute a legally binding agreement between you and Etminan AI Solutions Ltd ("we", "us", or "our").
2. Description of Services
Etminan AI Solutions Ltd is an AI and automation consultancy providing software development, workflow automation, system integration, and related technology services to businesses. Our services include but are not limited to:
- Custom software development and web applications.
- AI integration and automation solutions.
- Workflow auditing and process optimisation.
- Managed hosting, maintenance, and support services.
- Consultancy and technical advisory services.
The specific scope, deliverables, and terms for any project will be set out in a separate written agreement or statement of work between you and Etminan AI Solutions Ltd.
3. Use of Website
You agree to use our Website only for lawful purposes. You must not:
- Use the Website in any way that breaches applicable laws or regulations.
- Attempt to gain unauthorised access to any part of the Website, its servers, or any connected systems.
- Use automated tools to scrape, crawl, or extract data from the Website without our written permission.
- Transmit any material that is defamatory, offensive, or otherwise objectionable.
- Introduce viruses, malware, or any other harmful code to the Website.
We reserve the right to restrict or terminate your access to the Website at any time if we reasonably believe you have violated these Terms.
4. Intellectual Property
All content on this Website, including text, graphics, logos, images, and software, is the property of Etminan AI Solutions Ltd or its licensors and is protected by UK and international intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content on this Website without our prior written consent.
Intellectual property rights for bespoke work delivered as part of a client project will be governed by the terms set out in the applicable project agreement. Unless otherwise agreed in writing, we retain ownership of all pre-existing intellectual property, frameworks, tools, and methodologies used in delivering our services.
5. Payment Terms
Payment terms for our services will be set out in the relevant project agreement, quote, or invoice. Unless otherwise agreed:
- Invoices are due within the payment terms specified on the invoice.
- All prices are quoted in GBP and are exclusive of VAT unless otherwise stated.
- Late payments may incur interest at the rate permitted under the Late Payment of Commercial Debts (Interest) Act 1998.
- We reserve the right to suspend services if payment is not received by the due date.
6. Warranties and Disclaimers
Our Website and its content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to:
- Implied warranties of merchantability and fitness for a particular purpose.
- Warranties that the Website will be uninterrupted, error-free, or free from harmful components.
- Warranties regarding the accuracy or completeness of any content.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
7. Limitation of Liability
To the maximum extent permitted by applicable law, Etminan AI Solutions Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits, revenue, data, or business opportunity.
- Business interruption or loss of goodwill.
- Costs of procurement of substitute goods or services.
Our total aggregate liability for any claims arising from or relating to these Terms or your use of our Website shall not exceed the amount you have paid to us in the twelve (12) months preceding the claim, or one hundred pounds (GBP 100), whichever is greater.
8. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of a project engagement. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law. Specific confidentiality terms may be set out in individual project agreements.
9. Termination
We may terminate or suspend your access to our Website at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
For service engagements, termination provisions will be set out in the applicable project agreement. In the absence of specific terms, either party may terminate a service engagement by providing thirty (30) days' written notice. Upon termination, you shall pay for all work completed up to the termination date.
10. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Dispute Resolution
In the event of any dispute arising from these Terms or our services, both parties agree to first attempt to resolve the matter through good-faith negotiation. If the dispute cannot be resolved informally within thirty (30) days, either party may pursue formal resolution through the courts of England and Wales as set out in Section 10.
12. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this page with an updated "Last updated" date. Your continued use of the Website after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.
13. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
14. Contact Us
If you have any questions about these Terms of Service, please contact us:
- Company: Etminan AI Solutions Ltd
- Email: info@etminan-ai-solutions.com
- Website: etminan-ai-solutions.com